Duplicate Study Invitation Emails
Resolved
Jan 9, 2026 at 8:50pm UTC
A fix has been deployed and email notifications are operating normally. We sincerely apologize for any confusion caused. No action is required from affected users — duplicate emails can be safely ignored or deleted.
Affected services
Updated
Jan 9, 2026 at 3:05pm UTC
Our team identified the root cause and immediately paused study invitation emails to prevent further duplicates while we implemented a fix.
Affected services
Created
Jan 8, 2026 at 2:08pm UTC
Some users began receiving duplicate email notifications for study invitations. Users invited to participate in research studies during this period may have received multiple copies of the same invitation.
Affected services