Incidents and maintenance reported on status page for CleverX https://status.cleverx.com/ en https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 20:50:00 -0000 https://status.cleverx.com/incident/801568#9cb4167af1940f0324db8a2a7c5d74e3ea53d20e7e97b3e065762a276a03ab1f Incident A fix has been deployed and email notifications are operating normally. We sincerely apologize for any confusion caused. No action is required from affected users — duplicate emails can be safely ignored or deleted. https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 15:05:00 -0000 https://status.cleverx.com/incident/801568#31ba695709d25a1265e9298c4457d0f56b55de9bd25216c8b4c8f41f2121029b Incident Our team identified the root cause and immediately paused study invitation emails to prevent further duplicates while we implemented a fix. https://status.cleverx.com/incident/801568 Thu, 08 Jan 2026 14:08:00 -0000 https://status.cleverx.com/incident/801568#0b09b7f752c2adf06d2118888b11a9c5ec8a293e1548944dd8a1dd40a4b13e46 Incident Some users began receiving duplicate email notifications for study invitations. Users invited to participate in research studies during this period may have received multiple copies of the same invitation.