Incidents reported on status page for CleverX https://status.cleverx.com/ en https://status.cleverx.com/ Thu, 16 Jul 2026 16:34:58 +0000 https://status.cleverx.com/#bd13a5c9cc18bb2d07fd41b505fc053fb7219b23810a275aa49175b5fa2152aa CleverX API recovered https://status.cleverx.com/ Thu, 16 Jul 2026 16:31:14 +0000 https://status.cleverx.com/#bd13a5c9cc18bb2d07fd41b505fc053fb7219b23810a275aa49175b5fa2152aa CleverX API went down https://status.cleverx.com/ Tue, 14 Jul 2026 11:08:57 +0000 https://status.cleverx.com/#5f603b62b35edc5b34ac5d1a8eeb97a77bf5bc52d28319d4e6a24c7ec0a49ee5 CleverX API recovered https://status.cleverx.com/ Tue, 14 Jul 2026 11:06:40 +0000 https://status.cleverx.com/#5f603b62b35edc5b34ac5d1a8eeb97a77bf5bc52d28319d4e6a24c7ec0a49ee5 CleverX API went down https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 20:50:00 -0000 https://status.cleverx.com/incident/801568#9cb4167af1940f0324db8a2a7c5d74e3ea53d20e7e97b3e065762a276a03ab1f A fix has been deployed and email notifications are operating normally. We sincerely apologize for any confusion caused. No action is required from affected users — duplicate emails can be safely ignored or deleted. https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 15:05:00 -0000 https://status.cleverx.com/incident/801568#31ba695709d25a1265e9298c4457d0f56b55de9bd25216c8b4c8f41f2121029b Our team identified the root cause and immediately paused study invitation emails to prevent further duplicates while we implemented a fix. https://status.cleverx.com/incident/801568 Thu, 08 Jan 2026 14:08:00 -0000 https://status.cleverx.com/incident/801568#0b09b7f752c2adf06d2118888b11a9c5ec8a293e1548944dd8a1dd40a4b13e46 Some users began receiving duplicate email notifications for study invitations. Users invited to participate in research studies during this period may have received multiple copies of the same invitation.