Incidents reported on status page for CleverX https://status.cleverx.com/ en https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 20:50:00 -0000 https://status.cleverx.com/incident/801568#9cb4167af1940f0324db8a2a7c5d74e3ea53d20e7e97b3e065762a276a03ab1f A fix has been deployed and email notifications are operating normally. We sincerely apologize for any confusion caused. No action is required from affected users — duplicate emails can be safely ignored or deleted. https://status.cleverx.com/incident/801568 Fri, 09 Jan 2026 15:05:00 -0000 https://status.cleverx.com/incident/801568#31ba695709d25a1265e9298c4457d0f56b55de9bd25216c8b4c8f41f2121029b Our team identified the root cause and immediately paused study invitation emails to prevent further duplicates while we implemented a fix. https://status.cleverx.com/incident/801568 Thu, 08 Jan 2026 14:08:00 -0000 https://status.cleverx.com/incident/801568#0b09b7f752c2adf06d2118888b11a9c5ec8a293e1548944dd8a1dd40a4b13e46 Some users began receiving duplicate email notifications for study invitations. Users invited to participate in research studies during this period may have received multiple copies of the same invitation.